Frequently Asked Questions

Please refer to this page when you have questions and before you email me. Thanks!
Additional questions will be added as they are received.


country graphics

1. What program do you use to create your graphics?
I use Paint Shop Pro to draw all my graphics.

2. Do you use just a mouse or also the pen tablet?
I use only a mouse to create all my graphics.

3. How do I redeem your "Special Offer" when I make a purchase?
Once your purchase is confirmed I will send you an email
advising you how to redeem my special graphic offer.
DO NOT make a selection at the time of your purchase....
you will be charged for the collection.


4. I made a selection for your "Special Offer" and I have not received it yet?
My special offers are sent out several times each month.
You are on my "to do" list.


5. I just downloaded a collection I have purchased from you
and cannot open it up. What am I doing wrong?

You will need a program to unzip the files. I use and recommend
Winzip. There is a free trial version downloadable as well
as a registered version for purchase.


6. Can I use your Graphics on my Mac Computer?
Yes, my Graphics work well on Mac computers.

7. May I use your graphics in my email?
No, you may not use my graphics in your email program.
This is a violation of my copyright.


8. May I share your graphics with my newsgroup,
egroup, yahoogroup or other groups?

No, you may not share my graphics with your newsgroup,
egroup, yahoogroup or other groups.
This is a violation of my copyright.
You may not redistribute my graphics in any manner on or off line!


9. I purchased your graphic collection(s)
and now my computer has crashed.
Can you resend the collection(s) to me?

Although I understand how frustrating this can be
YOU must back up the collection(s) you purchase to floppy/CD.
It is time consuming for me to replace the collections you have lost,
once purchased.
If you were to purchase a coat from a retailer and lost it
you would not expect the retailer to replace that coat!
The answer is NO...I will not replace the collection(s) you have lost.


10. I want to use your graphics for items/products I sell.
Can I buy your graphic collections and use them?

You may use my graphics/artwork/printables/designs
for the items/products you sell
provided you purchase my Limited Use Agreement
and comply by the terms of that agreement.


Do you have a Question?

country graphics


country graphics

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Copyright 1997 - 2008
Worldwide Rights Reserved
Original Country Homespun Graphics by Grandma George